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At Happy Strides ABA (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

To provide and improve our ABA therapy services, we may collect the following:

  • Personally Identifiable Information (PII): Name, email, phone number, and home address 
  • Service Data: Appointment times, session notes, caregiver contact information, and service preferences 
  • Payment Information: Billing details for service-related transactions 
  • Technology Data: IP address, browser type, and device information (if using our website)

We use this information to:

  • Schedule and deliver ABA therapy services 
  • Communicate with families and caregivers 
  • Comply with insurance and documentation requirements

2. Mobile Communication & SMS

We may offer optional SMS communication for appointment reminders, service updates, or important notices.

  • Mobile data is not shared with third parties or affiliates for marketing or promotional purposes. 
  • Opt-in consent for text messaging will never be shared. 
  • You may opt out at any time by replying “STOP” or by contacting us directly.

3. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

  • Improve user experience 
  • Monitor site traffic 
  • Understand usage trends

You can manage cookie preferences through your browser settings, though some features may be affected.

4. Marketing & Communication Preferences

You are in control of how we communicate with you:

  • You may unsubscribe from marketing emails or texts at any time. 
  • We may still send essential service-related updates, such as appointment reminders or policy notices.

5. Information Sharing & Disclosure

We do not sell personal data. Your information may only be shared in limited cases:

  • With Service Providers: For operations or support, under confidentiality agreements 
  • Legal Requirements: When necessary to comply with laws or protect safety and rights 
  • Business Transitions: If our business is acquired or merged, data may be transferred with continued protections in place

6. Data Security

We maintain appropriate safeguards to protect your information, including:

  • Secure encryption where applicable 
  • Access restrictions for sensitive data 
  • Routine security reviews and system updates

While no system is completely immune to risk, we take all reasonable measures to protect your data.

7. Your Rights

You have the right to:

  • Access or update your personal data 
  • Request deletion of certain information (as permitted by law) 
  • Withdraw consent from marketing communications

To exercise your rights, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

By using our services, you acknowledge and accept the terms of this Privacy Policy. We may update this policy periodically to reflect changes in our practices or applicable laws.

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